Pan-African banking conglomerate, EcoBank has flagged off its 2018 Customer Service Week at its Ikorodu branch in Lagos.
The bank’s Managing Director, Patrick Akinwuntan disclosed that the week is a huge opportunity to appreciate and celebrate customers of the bank.
While restating the bank’s commitment to excellent service delivery to meet the needs and aspirations of its customers at all times, Akinwuntan assured that the bank will remain committed to excellence in products and services delivery at all its touch points.
“This is another moment to celebrate you. We will always celebrate you. You are the reason why we are in business. Excellent customer service is a vital part of our promise as a bank. For us, this is more than just providing answers. It’s helping customers even when they don’t know they need help. It’s teaching them how to do more with our products.
“It starts with a smile and a friendly word, and finishes with sharing our expertise, even when it has nothing at all to do with our products. We are committed to bringing you superior customer service, whenever, wherever, and however you need it. Thank you for choosing Ecobank”, he said.