Telecommunications company, MTN Nigeria, has confirmed that the network outage experienced by its subscribers for the major part of Wednesday was caused by “multiple fibre cuts”.
MTN disclosed this in a post on X (formerly Twitter).
“You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts affecting voice and data services.
“Our engineers are working hard to resolve with services gradually being restored in some areas.
“We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible,” the post read.
Thelagostimes gathered that about 87 million subscribers of the MNO experienced difficulty making and receiving calls for hours on Wednesday.
Punch reports that many subscribers were stranded with some persons visiting MTN offices nearest to them to get explanations.
Meanwhile, the Nigerian Communications Commission (NCC), on Wednesday, issued a directive to telecom service providers to bar subscribers who have failed to link their phone numbers to their NIN on or before February 28, 2024.