Contrary to claims by telecommunications company, MTN Nigeria that the N4 per second it was charging was a directive from banks, the Body of Bank chief executive officers has said it had no such agreement to charge for USSD transactions.
In a statement issued yesterday, the Body of Bank CEOs said its attention had been drawn to SMS sent on Saturday 19th October by MTN Nigeria Communications Plc to customers of banks in Nigeria in respect of the above.
“We wish to state that the banks did not ask MTN to start charging customers as contained in the text message. The decision on whether, and what amount, to charge a customer for accessing USSD is entirely that of the telco company, in the same way a customer is billed for calls, SMS and data.
“MTN is the only Telco that is yet to implement end-user billing which is the standard practice for customer-initiated transactions. This is despite the fact that the banks, working with the Central Bank of Nigeria (CBN), have engaged MTN over a period of more than one year to try and bring down the cost of USSD to aid financial inclusion.
“That the banks are determined to pursue the National Financial Inclusion Strategy of the Federal Government of Nigeria and will continue to advocate that Telcos identify wholeheartedly with this laudable initiative and implement transparent and low pricing model in the use of USSD access codes.
“We wish to re-iterate that financial transaction charges are regulated by the CBN as stipulated in the Bankers Tariff, and that the charges for financial transactions carried out with banks remain unchanged.”