As the new working week commenced today, customers of Zenith bank experienced frustration and anxiety as the bank’s online and offline services couldn’t be accessed.

TheLagostimes gathered that the network outage which seems to have affected most of the bank’s branches nationwide has hampered some business activities as customers could not make transfers and withdrawals.

The social media scene was not left out in the pour of grievances as customers took to micro blogging site, Twitter to lodge their complaints.

“Zenith Bank is the most useless bank in the world,if my transfers are not made in the next hour I will enter the branch with a gun and kill the first bank staff I see”, an aggrieved twitter user wrote.

Zenith Bank is the most useless bank in the world,if my transfers are not made in the next hour I will enter the branch with a gun and kill the first bank staff I see

— Jarrett Tenebe (@JarrettTenebe) July 8, 2019

“We are still here o over 2 hours later, no solution @ZenithBank”, another twitter user wrote.

We are still here o over 2 hours later, no solution @ZenithBank

— Ajibola 🇳🇬 (@madejibo) July 8, 2019

See other twitter reactions below:

Yours is still better! we got debit balance from @ZenithBank and network down here in Abeokuta.zenithbankdown#zenithbankdown#zenithbankdown

— ola (@olamoneyZzzz) July 8, 2019

ZENITH BANK TODAY???????

— nay (@ixxuvi) July 8, 2019

Dear @nimc_ng we have been at your @ZenithBank Maitama Abuja brach office since 8:30 am. It is now 9:30am and yet non of your staff is seen on seat. People around waiting say your staff hardly come to work. Is this how you operate ? pic.twitter.com/Ns1Qj2WtUF

— MAWA Foundation (@Afrikareport) July 8, 2019

@ZenithBank there is no network in your bank, so we are told, urgent transactions needs to be done, we are trapped, currently at Ikota shopping complex branch pic.twitter.com/CVx3jisabN

— Ajibola 🇳🇬 (@madejibo) July 8, 2019

@ZenithBank plz always send a notice to your customers ahead not to come the bank if you know your system will be down for hours. You had the whole of the weekend to sort whatever the matter was.😡
Your Oregun branch is experiencing downtime since 8am today.#DoBetter

— JD™ (@judy_kany) July 8, 2019

https://twitter.com/Y96paCboi/status/1147998209685557248?s=19

@ZenithBank am having issues opening the portal. I need to confirm payment. What could be wrong. Kindly assist ASAP

— D💗rcas (@deivaa) July 8, 2019

Meanwhile, at the time of this report, there was no official statement from the back as to why their network services couldn’t be accessed.

However, the bank, via its verified twitter handle disclosed that the Founder/Chairman of Zenith Bank Plc, Mr. Jim Ovia, alongside the Chairman of Dangote Group, Alhaji Aliko Dangote were at the launch of the KPMG Nigeria Insight Centre at the KPMG Tower, Victoria Island, Lagos earlier today.

Founder/Chairman of Zenith Bank Plc, Mr. Jim Ovia, alongside the Chairman of Dangote Group, Alhaji Aliko Dangote at the launch of the KPMG Nigeria Insight Centre at the KPMG Tower, Victoria Island, Lagos.#MondayMotivation #ArtificialIntelligence #Technology pic.twitter.com/tnQE67Y3cD

— Zenith Bank (@ZenithBank) July 8, 2019